FREQUENTLY ASKED QUESTIONS

Swift Email Processor uses Third party SMTP relay to send emails in the Sender Module.This means that you need to provide your own or third party valid SMTP servers to use the program. The mailer supports multiple SMTP servers and you can add as many SMTP servers as you can. All third party SMTP relay servers are supported.

There are many SMTP providers on the net. You can use any SMTP server from any provider.

Swift Email Processor is an advanced Windows application that allows email marketers perform a number of email processing tasks such as sending messages, processing bounces and feedback loop complaints, removing subscribers from database that have opted out, adding subscribers to database that have opted in or re-confirmed their subscriptions, automating sending messages to new subscribers on your database, validating email addresses via an email verifier API etc.

You can send email to any email account such as Aol, yahoo, Gmail, Hotmail.

Yes, to send html email you can create the HTML message using the rich WYSIWYG Editor integrated into the mailer. You can also paste the full html code on the email body field. You can get the html code from MS front page.

Yes you can send image or any other file as email attachment.

By downloading email messages from a dedicated e-mail address, different for each list. Using tags it is simple to insert an unsubscribe link into the HTML code :

Swift Email Processor has been tested with large email lists (millions of email addresses databases)

Yes, you can import email list using csv and text format. To importing from text file your email must be one each line and no email should contain any invalid characters.

It can send at a speed of 7,000-10,000 emails/hour depending on your internet speed and your SMTP servers. If you attach any image then it will take more time depending on the size of image.Success and speed in send depends to you SMTP service, so if we suppose you have a good internet connection (DSL) a good SMTP server (provided from your ISP) and emails size is around 10 kb, you may use Swift Email Processor to send around 7.000/10.000 email per hour.

Yes. Swift Email Processor includes a powerful bounce and FBL processor

* Windows such as Windows 7/10 or Windows server

This depends greatly on your mail server specifications.When you send out your mailing using Swift Email Processor, you need an external SMTP server. Swift Email Processor connects to the SMTP server and relays the message; any port can be used, as long as the SMTP server can listen on that port. The SMTP server itself will then deliver the message. When using the third party SMTP servers, your sending speed will depend entirely on the SMTP server's speed.

Any version of Windows server will work.

The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the application.

After your order, you will receive the license key to setup. You will be provided all details after your order by email..

Yes.If you change server or move to another server, we will need to activate your new server or windows computer. You can request for a new activation for the new server for lifetime. However, you are limited to a maximum of 6 licenses within 12 months to avoid abuse.

You can use our online support and ticket system to send us questions and tickets at:

http://www.gondorland.com/supportsuite/